Product information

Enterprise knowledge for people, agents and applications

Organise documents, files and data in a shared Knowledge Centre. Help your team find information, let AI agents consult authorised sources and let integrated applications work with the data in each folder.

Organise your company’s knowledge

Structure information by department, customer, project or process. Bring files and subfolders together to keep the context of each activity and make it easier for each team to reach the knowledge it needs.

Consult information and extract data

Find information in manuals, regulations, case files and other documents to answer queries and support day-to-day work. When you need to collect specific data, FastETL folders can extract defined fields, such as dates, references or amounts. This lets you combine document consultation with the review of structured information.

Work with integrated applications

Folders can include applications to display, filter and review the information they contain. This lets you work with documents and data from the context of the customer, project or process they belong to.

Control access to knowledge

Folder permissions limit the information available to each user. Agents and applications work within the permissions configured for the relevant resources and operations.

Product information

Example use case

A maintenance team can organise manuals by facility, consult procedures with the help of an AI agent and use an associated application to review incident records. Each case is configured with the sources, permissions and tools the team needs, keeping human review wherever the result calls for judgement.

Limits and requirements

Scope and conditions

  • Prepare supported, up-to-date documents with identified owners.
  • Check permissions with users in different roles before putting the use case into service.
  • Review responses and extractions when a result affects an important decision.